Tuesday, September 10, 2013

Secrets of Being Promoted and Earning More Money


Have you ever wondered how some real idiots get promoted and you don't? I've spent over 27 years working in the corporate world, climbing the greasy pole and I saw it all. I discovered there are three types of people. The key to getting promoted and earning more money is to decide which one you are...
Firstly, we have...
The Showman
We all know this person. I can picture a person I used to know who was the epitome of this type of person. Over a few years, I watched this guy get promotion after promotion and I have to say I was amazed. I thought he must be some kind of genius; I couldn't understand his secret. All the senior managers loved him. Then, one day, he ended up as my boss. Working closely with him I quickly found out a lot about him and got to realize what made up 'The Showman'.
His key strength was that he was great ‘on stage’. He was very eloquent at talking about what he’d done, to people in high places. He spent all of his time carefully crafting his image. He made sure he was at the right meetings and said the right thing. As a consequence senior management loved him and he was promoted. The issue was he was promoted so quickly people didn’t realize the key weakness of the Showman. He never actually did anything! He had some great ideas, that were totally impracticable and he never ever implemented anything in his life! It was all talk. What he was good at doing was taking credit for anything his team did and pass it off as his own. As a result his team’s morale was awful. But he had a knack of surviving for a while... until he was promoted again, and so the cycle repeated itself.
We then have....
The Implementer
This person is the opposite of the Showman. During my long career I have had the pleasure of working with some great people who actually got their hands dirty and did things. They worked hard and implemented things. They made change happen. These people are great to have in your team. But their biggest problem was that nobody knew about all the great work they did as they didn’t like to tell people. They were embarrassed to promote themselves and explaining to people what they have achieved. They thought that if they did a good job, then they would be noticed. This, however, is often not the case and as a result, unfortunately, most of them don’t get noticed and the world passes them by. This is clearly unjust, but it is life.
Finally, we have....
Abe Lincoln
The reason I call these people Abe Lincoln is because they are honest, hardworking, they get things done and make change. But to be President they must also be good ‘on stage’.
Let me relate a story to illustrate this type of person. Back in the day, I used to work for Mars Confectionery as a salesman on the road. I would see my boss twice a month. Showing my age, this was before emails and mobile phones! I always remember my boss saying to me that he wanted me to send him a memo each week, (on carbonized paper!) called 'Look what I have done'. He explained that he wasn't working with me all the time and he wouldn't be able to see all the good things that I was doing. So he asked me to tell him.
So every week I wrote him a memo with the highlights of my week. Some he would write back about and congratulate me. Some he would forward onto his boss who would write to me and tell me what a good job I was doing. Each of these motivated me to do more and better work. As he knew the good work I was doing I then started to get promoted. As I continued on my career path I continued and promoted this strategy – do good work, and then tell people about it.
To me this is the secret of getting promoted. Too many good people think the world is a 'just and honest' place, and if they do a good job they will be recognized and get promoted. They are embarrassed to inform people of their achievements. They, wrongly, believe people will notice their good work. I know it's hard to say, but the reality is that doesn't always happen, and idiots like my old boss, the Showman type, who build their career like a stack of cards, get promoted and you don’t. In my opinion you have to tell people what a good job you are doing. I don’t mean by being brash, or in a way that is egocentric but instead by being honest like President Lincoln.
When I have been coaching the various teams I have had over the years on this I always use this analogy of a theater. I ask them to imagine a theater where the audience if full of people that can give them promotion or a pay rise. I explain in this theater there are people that work behind the front stage with the curtains drawn. They diligently work in the background, doing the lights, building the scenery, selling the tickets. These are the unsung heroes and the audience doesn't have a clue who they are. These people rarely get promoted.
Then there are the people who are like my old boss. They are great showmen. They love being at the front of the stage and telling important people about how great they are. On stage they have the curtains closed behind them. Their performance is great and everyone loves them. They take all the glory. Then someone important says, “Can we look behind the curtains at what you have actually been doing. Can we see evidence of the change? Can we see the measures that have changed?” When the curtain is finally drawn back there is nothing there. It was all built on sand and their words are just words – not actions.
The secret of getting a promotion is this: You have to do things and then tell people what you have done. It is absolutely fundamental that you do ‘things’ and make change. But then in an unpretentious way, in an appropriate manner for the situation, you need to tell people about what you have done. It's important that you do not do this in an egoistical manner and that you always recognize other people who have helped you. To get promoted and earn more money you must claim what is rightfully yours. Too many good people are overlooked because they are not good at articulating their worth.
Which are you – Showman, Implementer or Abe Lincoln?

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Colin Shaw is the founder and CEO of Beyond Philosophy, one of the world's first organizations devoted to customer experience. Colin is an international author of four best-selling books and an engaging key-note speaker. To read more from Colin on LinkedIn, connect with him by clicking the follow button above or below.
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Wednesday, August 28, 2013

Top 5 Ways To Make A Great First Impression

A first impression is like a headline. People are going to check you out and decide immediately if they are interested in knowing more—so it’s vital to make an impactful first impression at the start of every conversation. People often relate a first impression with a face-to-face meeting, yet initial impressions often precede in-person meetings. Every type of communication with someone new shapes his or her overall impression of you. Here’s how you make every first impression memorable—in person, on the phone, via video chat or in plain old writing…
1. In-person
Presentation is the key to a strong face to face first meeting. Everything from appearance, body language and how you speak will affect how you come across. You know how important it is to dress appropriately and be well-groomed, but do you sit up straight and keep from fidgeting? Do you make direct eye contact and exude confidence? All of these details will factor into your impression. How you handle conversations is extremely important. Balance being a good listener with being an engaging speaker, and most importantly, be interested in what the other person has to say!
People often confuse being professional with being boring or dry. Showcase your personality, just keep it appropriate. Whether it‘s a job interview or meeting a potential client, people are more impressed with vibrant personalities than flat and uninteresting ones.
2. Over the phone
If you are speaking to someone you’ve never met, the entire impression is contingent on your conversation skills. To begin, make sure that you are speaking in the right environment. If the phone call is scheduled, be sure to take it in a quiet place without any distractions. If you are being called at a specific time, don’t answer the phone with a hesitant or too-casual greeting. You already know who is calling, so answer authoritatively. If you’re making the call, always begin by asking the other person if it’s a good time to speak. Organization will help make your initial phone call a success. Have a list of questions and any other materials you need at the ready. Take notes on the call for later reference. Being prepared will allow you to speak confidently without “um’s” and “uh’s” derailing the conversation.
3. Through email
The subject line is often the most-neglected part of an email—don’t disregard its importance. Work on writing a subject line that is specific and personable. Ask yourself, “Would I want to open this message based on the subject line alone?” Tone is also critical. Be professional but personable. When reaching out to someone for the first time, you want the person to get a sense of who you are. Don’t use improper English or text message-style abbreviations. Read the message out loud to yourself before sending it to help you catch mistakes and let you hear how you are coming across.
4. Via video chat
Video chat first impressions combine the attributes of in-person, phone and email interactions. As with an in-person meeting, it is important to focus on your appearance when meeting virtually. You want to be well-organized and conduct the meeting from a quiet spot without distractions. Your setting will factor into how you come across. If you are sitting at a messy desk, you might give off the impression that you are disorganized. Look at your space from an outsider’s point of view before the chat begins. Technology can be fickle, so always check your connection, your speakers and your microphone before the video conference is scheduled to begin. Give yourself adequate time to fix any problems ahead of time so that you don’t have to struggle with it while the other party waits.
5. Follow-up
A proper follow-up is the final component of a first impression. Sending a thank you note or a follow-up email shows that you appreciated the person’s time and that you’re thinking about next steps.
The best first impression is about more than being memorable. You also want to show people that you remember them. It is two-sided, so the strongest impact relies on a mutual appreciation for the meeting. Be yourself, be kind and be ready to connect. Don’t forget, every impression counts.

How Great Leaders Communicate



You’ve just been promoted into one of your organization’s Big Jobs. Now you’ve got an impressive office, a hefty budget and vast expectations about how you will lead dozens or even thousands of people. Can you stick with the leadership style that brought you this far? Or do you need to recalibrate your approach, starting with the way you communicate?
Some fascinating rethinking is under way on exactly that topic. Scholars such as Harvard Business School’s Boris Groysberg argue that effective leadership no longer revolves around brilliant speeches and heroic exhortations. (We can call that the Fidel Castro approach – and it doesn’t work especially well in either government or mainstream business.) Instead, Groysberg and co-author Michael Slind argue in their 2012 book “Talk Inc.” that the higher you go in an organization, the more you must engage other people in conversations, rather than trying to shout them into submission.
I’m in favor of traveling 70% of the way down that road with Groysberg and Slind, without becoming so chatty that you lose the ability to stretch people’s horizons. Over the past 25 years, as a business-book author and writer for the likes of Forbes, Fast Company and The Wall Street Journal, I’ve seen a lot of corporate leaders in action. Here are seven ways that the best leaders increase their effectiveness by the ways they communicate.
1. Bring the vision to life. Anyone can write a mission statement, full of lofty words that sound good. But you aren’t communicating that vision unless you repeatedly signal how those values translate into concrete actions. What people learn from your routine decision-making matters far more than what you pack into your speeches.
A case in point: Jeff Bezos’s insistence that Amazon.com is “the most customer-centric company in the world.” Nice slogan. What does it really mean? Hang around the Amazon CEO for a while, and you will notice that he vetoes sassy ads that mock customers. He insists that mid-level meetings include one person serving solely as the customer advocate – with the power to veto actions that undermine customers’ interests. And when Amazon reorganizes departments, which it does fairly often, each regrouping is justified as a way of serving the customer better.
In the same spirit, bring your bedrock values into the daily workplace. Salute other people’s actions that reinforce what you prize. Call out conduct that doesn’t. And infuse these principles into other people’s thought patterns by referencing key values as decisions are being made.
2. Ask smart questions. In his new book, “To Sell Is Human,” best-selling author Daniel H. Pink cites studies showing that when you want to persuade someone, questions can be more powerful than statements. The reason: you engage another person’s heart and mind more strongly. You get him or her thinking about the ideal answer – and then all the steps necessary to get there. By being less dogmatic, you let people on your team build game plans that they believe in, rather than trapping them in a helpless state until you issue your next command.
While developing my most recent book, “The Rare Find,” I was impressed with the way that David Evans, the former head of the computer science department at the University of Utah, got great work out of his graduate students by asking simple but profound questions that pointed the way to revolutionary advances. He inspired the engineers who later built Pixar, Adobe and Netscape. Often that could be done simply by pointing at a big goal on the horizon and saying: “How would you get there?”
3. Take time to read the room. Once you’re in senior leadership, you will meet a lot of outsiders that you hardly know ... but whose support or forbearance is crucial to your company's success. Do 90% of the talking, and it’s tempting to think that you carried the day with Washington regulators, Chinese suppliers, that big customer in Dallas or the investigative reporter from New York. Guess what? If you don’t know what the other party really wanted, all that bluster was in vain.
Take a tip from Silicon Valley executive Meg Whitman, early in her career, when she was building eBay into a global e-commerce powerhouse. Some of her most important meetings were with eBay’s Power Sellers. These merchants booked huge amounts of business on the site, yet for a time they felt the company didn’t understand their frustrations with fees and service issues. Every few months, she would visit Power Sellers on their turf, looking for ways to fix their problems or at least offer sympathy. Her keen ear helped eBay stay ahead of its competitors.
Don’t fall prey to the belief that careful listening is only for the little people in the room. When you listen carefully, you win people’s trust – and that’s crucial to everything else you want to accomplish. There’s a maxim in the public speaking business: “The more your audience talks, the more they think they have learned from you.” Use that sly insight to your advantage.
4. Create a climate where things get done. In any organization, there's a huge gap between projects that are headed to the finish line, right now -- and ones that live indefinitely in limbo, hardly moving forward. Which do you prefer? If you're looking for results, make sure your employees and front-line managers are repeatedly aware of your top priorities. Help set interim mileposts. Get roadblocks out of the way. Walk through the areas where specific tasks are being done. Even a 10-minute visit by the boss conveys the clear and uplifting message: "This is important."
Be mindful of how many "top priorities" your organization can handle successfully. Better to win two big campaigns a year than to stumble in the midst of 20. I've seen ambitious but unfocused organizations end up with overcrowded agendas that create internal strife -- with the unpleasant consequences of missed deadlines, constant changes of directions and ugly battles for resources and recognition. The higher up you go in an organization, the more important it is for you to communicate key goals with clarity and brevity.
Tim Boyle, the CEO of Columbia Sportswear, is remarkably good at peeling away the clutter. I’ve chatted with him since 2005, and he keeps his business centered on three simple concepts: innovation, enhanced design and compelling marketing. Zoom in on each idea, and details abound. He’s a remarkably hard-working and well-read boss. Those core concepts, however, help ensure that Columbia’s 4,000 employees are pulling in the right direction.
5. Use stories to get your points across. When you’re at the top of an organization, you can seem pretty distant from the people on the front lines. Now you’re in a job where it may be impossible to schedule enough face time with everyone you’d like to influence. One of your best ways to compensate: sharing teaching anecdotes, so that even people who hardly know you will still feel they know your human, authentic side.
Nobody does this better than Warren Buffett, the 82-year-old chairman and CEO of Berkshire Hathaway. His conglomerate has $143 billion in annual revenue, with interests that range from insurance to energy, furniture and chocolate. But when you read Buffett's annual letters to shareholders, his dry wit and wise-uncle judgment come through on every page. Countless investors and managers who have never met him still feel that they know him – and like him.
You don’t need to be nearly as polished as Buffett to succeed in this domain. Just think how you would explain your week’s battles and goals to a neighbor, a spouse or a college roommate, and you’ll find the right tone.
6. Be mindful of what you don’t know. If your subordinates are any good at all, you often won’t know the fine-grain details as well as they do. Expect to be learning constantly on the job. Find ways that your in-house experts can quietly bring you up to speed on emerging issues that are catching your eye. You’ve got vital strengths that other people don’t, particularly in terms of experience, broad perspectives and judgment. As you work toward important decisions, make sure your remarks and conversations are opening the way for other people to keep augmenting your knowledge base.
Two of the most skillful learners I ever encountered are Sheryl Sandberg (the chief operating officer of Facebook), and Lou Gerstner, the former CEO of RJR Nabisco and then IBM. I traveled with Gerstner during his RJR era as part of a Wall Street Journal front-page profile. He was still mastering the company’s endless product line, but he got up to speed shrewdly, calling some meetings on a supermarket floor so he could walk the aisles as people talked, looking around to see whose brands dominated each category.
7. Make people feel they work for a winner. Can you single-handedly improve your organization’s morale – in ways that genuinely translate into better performance and innovation? That’s one of the great mysteries of leadership. Some executives try smothering their employees in perks. Others praise good work, hoping that it will lead to greater doings in the future. Still others scold slackers and kick out the weakest performers, believing that some situations call for toughness.
Any of those approaches can work; yet I’ve seen executives try all three and still come up short. A memorable insight here came from John Young, who was CEO of Hewlett Packard for many years during its prime. We chatted after his retirement, and he contended that what shapes morale the most is employees’ conviction that they are working for the best company in their field. Earn that honor, he said, and you gain a level of employee commitment that cash and perks alone can’t buy.
All the other six techniques in this article point toward this final priority. If you’re conveying a clear vision, asking good questions, setting the right priorities and so on, you’re creating that winners’ aura that is the ultimate reward for great leadership communication.
For more great posts like this, follow LinkedIn's Leadership & Management channel.

Best Advice: What I Learned From Jack Welch Hanging Up on Me

 

One afternoon over ten years ago, I was talking on the phone to my boss, former GE Chairman and CEO Jack Welch, when the line went dead. I called his assistant Rosanne Badowski to say we had been disconnected.
“No you weren’t,” she said. “Jack hung up on you.”
"Huh?"
"He wants you to know that's what it's like to be in a meeting with you, " Rosanne said. "You're too abrupt."
We both got a good chuckle out of that. Point well made, and with humor as the tutor. Jack himself had been pretty abrupt a few months previously, when he called me into his office.
“You have to wallow in it.”
That’s what he said. I had just left a decade-long run in media to hop to the corporate side of things at GE, working with Welch on communications strategy.
My life in media—especially network news—had been an adrenaline rush, racing from deadline to deadline. If you don't make it to air, there is nothingness. You're dead. And making it to air first brings an added sense of accomplishment. Not to mention bragging rights. For me, it was a constant whirl: making sense of the constant stream of information coming in, calling reporters covering us to tell them what was happening and why we were doing it best. I’d think sometimes, if only I could field phone calls with both hands and both feet, all would be good (we didn’t have email yet, but the newsroom did have an archaic forerunner of instant messaging that satisfied my need to multitask).
Moving fast and being organized were my strong suits. The more there was to do, the more I felt alive. Productive. Efficient. Every to-do list item was checked, with urgency as my soundtrack. I loved the thrill, and I was good at keeping up with it.
Who better than me, then, to land a plum assignment working for Jack Welch, Mr. Speed and Simplicity.
Imagine my surprise when he called me into his office that day and admonished me for being too efficient. My zeal to do everything on my to-do list—along with my reserved, even shy nature—made me come across as abrupt and cold. I started every meeting by jumping right in and left with every action under control.
"You have to wallow in it," he said. "Take time to get to know people. Understand where they are coming from, what is important to them. Make sure they are with you."
At best, my colleagues didn't know what to make of me—and I certainly didn't give them time to find out.
I heard Jack loud and clear. But honestly, it took a long time for the impact of his words to sink in, and even longer to change my behavior. After all, those same attributes had led to my being in the role in the first place.
I cringe sometimes when I think of how I must have come across at times, and how long it took me to change my ways. And even now there are times when I forget Jack’s advice (it is a decade old). But yes, I’ve learned to not only wallow in it, but to enjoy it. Time to think and time to connect with people are as important as getting everything done. Sometimes you have to go slow before you go fast.
I will be forever grateful for the time and humor Jack invested to teach me these important work and life lessons. Many happy returns.

11 Simple Concepts to Become a Better Leader




Being likeable will help you in your job, business, relationships, and life. I interviewed dozens of successful business leaders for my last book, to determine what made them so likeable and their companies so successful. All of the concepts are simple, and yet, perhaps in the name of revenues or the bottom line, we often lose sight of the simple things - things that not only make us human, but can actually help us become more successful. Below are the eleven most important principles to integrate to become a better leader:

1. Listening
"When people talk, listen completely. Most people never listen." - Ernest Hemingway
Listening is the foundation of any good relationship. Great leaders listen to what their customers and prospects want and need, and they listen to the challenges those customers face. They listen to colleagues and are open to new ideas. They listen to shareholders, investors, and competitors. Here's why the best CEO's listen more.
2. Storytelling
"Storytelling is the most powerful way to put ideas into the world today." -Robert McAfee Brown
After listening, leaders need to tell great stories in order to sell their products, but more important, in order to sell their ideas. Storytelling is what captivates people and drives them to take action. Whether you're telling a story to one prospect over lunch, a boardroom full of people, or thousands of people through an online video - storytelling wins customers.
3. Authenticity
"I had no idea that being your authentic self could make me as rich as I've become. If I had, I'd have done it a lot earlier." -Oprah Winfrey
Great leaders are who they say they are, and they have integrity beyond compare. Vulnerability and humility are hallmarks of the authentic leader and create a positive, attractive energy. Customers, employees, and media all want to help an authentic person to succeed. There used to be a divide between one’s public self and private self, but the social internet has blurred that line. Tomorrow's leaders are transparent about who they are online, merging their personal and professional lives together.
4. Transparency
"As a small businessperson, you have no greater leverage than the truth." -John Whittier
There is nowhere to hide anymore, and businesspeople who attempt to keep secrets will eventually be exposed. Openness and honesty lead to happier staff and customers and colleagues. More important, transparency makes it a lot easier to sleep at night - unworried about what you said to whom, a happier leader is a more productive one.
5. Team Playing
"Individuals play the game, but teams beat the odds." -SEAL Team Saying
No matter how small your organization, you interact with others every day. Letting others shine, encouraging innovative ideas, practicing humility, and following other rules for working in teams will help you become a more likeable leader. You’ll need a culture of success within your organization, one that includes out-of-the-box thinking.
6. Responsiveness
"Life is 10% what happens to you and 90% how you react to it." -Charles Swindoll
The best leaders are responsive to their customers, staff, investors, and prospects. Every stakeholder today is a potential viral sparkplug, for better or for worse, and the winning leader is one who recognizes this and insists upon a culture of responsiveness. Whether the communication is email, voice mail, a note or a tweet, responding shows you care and gives your customers and colleagues a say, allowing them to make a positive impact on the organization.
7. Adaptability
"When you're finished changing, you're finished." -Ben Franklin
There has never been a faster-changing marketplace than the one we live in today. Leaders must be flexible in managing changing opportunities and challenges and nimble enough to pivot at the right moment. Stubbornness is no longer desirable to most organizations. Instead, humility and the willingness to adapt mark a great leader.
8. Passion
"The only way to do great work is to love the work you do." -Steve Jobs
Those who love what they do don’t have to work a day in their lives. People who are able to bring passion to their business have a remarkable advantage, as that passion is contagious to customers and colleagues alike. Finding and increasing your passion will absolutely affect your bottom line.
9. Surprise and Delight
"A true leader always keeps an element of surprise up his sleeve, which others cannot grasp but which keeps his public excited and breathless." -Charles de Gaulle
Most people like surprises in their day-to-day lives. Likeable leaders underpromise and overdeliver, assuring that customers and staff are surprised in a positive way. There are a plethora of ways to surprise without spending extra money - a smile, We all like to be delighted — surprise and delight create incredible word-of-mouth marketing opportunities.
10. Simplicity
"Less isn't more; just enough is more." -Milton Glaser
The world is more complex than ever before, and yet what customers often respond to best is simplicity — in design, form, and function. Taking complex projects, challenges, and ideas and distilling them to their simplest components allows customers, staff, and other stakeholders to better understand and buy into your vision. We humans all crave simplicity, and so today's leader must be focused and deliver simplicity.
11. Gratefulness
"I would maintain that thanks are the highest form of thought, and that gratitude is happiness doubled by wonder." -Gilbert Chesterton
Likeable leaders are ever grateful for the people who contribute to their opportunities and success. Being appreciative and saying thank you to mentors, customers, colleagues, and other stakeholders keeps leaders humble, appreciated, and well received. It also makes you feel great! Donor's Choose studied the value of a hand-written thank-you note, and actually found donors were 38% more likely to give a 2nd time if they got a hand-written note!

The Golden Rule: Above all else, treat others as you’d like to be treated
By showing others the same courtesy you expect from them, you will gain more respect from coworkers, customers, and business partners. Holding others in high regard demonstrates your company’s likeability and motivates others to work with you. This seems so simple, as do so many of these principles — and yet many people, too concerned with making money or getting by, fail to truly adopt these key concepts.
Which of these principles are most important to you — what makes you likeable?
For more great posts like this, follow LinkedIn's Leadership & Management channel.


For a FREE collection of Dave's most inspirational stories on leadership, marketing and more, click here.
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If you liked this article, you will like:
The 1 Thing a Business Leader Must Do to Succeed
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Dave Kerpen is the New York Times bestselling author of two books, Likeable Social Media and Likeable Business. If you like this post, please share it and please click the FOLLOW button above or below for more great posts from Dave.
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  • Neeraj Shrivastava
    Neeraj Shrivastava
    Principal Consultant - CIBER US
    Another very important quality of a great leader is his\her ability to create more leaders!
    26 days ago
    6 Replies
    • Dalila Ortega
      Dalila Ortega
      Clinical Research Coordinator at Childrens Hospital Los Angeles
      Very well put, I believe that all good leaders must also be good mentors.
      59 minutes ago
    • Patrick Bosworth
      Patrick Bosworth
      Founder of Leadership Choice
      Absolutely agree. Developing an effective leadership pipeline (not leadership succession, but rather having people within the company who are developing qualities you'd like in future leaders) is the best way to achieve both short- and long-term success as a leader.
      11 hours ago
    • Show More
  • Jeanne Ward
    Jeanne Ward
    Owner, Jeanne Ward Consulting
    Thank you, these are so important! What about encouraging others to follow 'The Platinum Rule' rather than 'The Golden Rule', though? The difference is: GOLDEN RULE- Treat others as you would like to be treated. PLATINUM RULE- Treat others as they would like to be treated.
    15 days ago
    5 Replies
    • Johnson Aderonmu
      Johnson Aderonmu
      I.T Systems/Network Engineer at YOMMEX INTERNATIONAL COMPANY
      I strongly believe that "The Golden Rule" and the "Platinum Rule" are both essential for climbing up the ladder of success! However, the strength of their potency is dependent on whether they are applied to the right situations as required!
      55 minutes ago
    • Ahmed Lotfy
      Ahmed Lotfy
      Assoc. Prof. Dr. at Military Technical College
      Excellent, I like the PLATINUM RULE but it needs an extremely Patient Leader.
      1 hour ago
    • Show More
  • Tommy D. Leblanc
    Tommy D. Leblanc
    Advisor - IT Projects Framework and Delivery Office at Desjardins
    11 key elements. I live by the Golden Rule : Above all else, treat others as you’d like to be treated since many years. If everyone was using that simple rule, the world would be an ever better place.
    28 days ago
    1 Reply
  • Rina Giacchi
    Rina Giacchi
    Operations Manager at Debt Recoveries Australia (DRA)
    No matter what rules come and go for being a better leader, the golden rule "treat others as you want to be treated" always comes up triumphs everywhere
    22 days ago
  • Manjari Goel
    Manjari Goel
    Corporate Finance Assistant Accountant
    "we often lose sight of the simple things - things that not only make us human, but can actually help us become more successful! " My belief: if you are able to be a good human being, you can be successful at any thing that matters to you.
    23 days ago
  • Abhilasha Shripat
    Abhilasha Shripat
    Commercial Product Manager at Farmers Insurance
    Well, the most important Principle that I follow is Being 100% AUTHENTIC no matter where I am - When you Walk your Own Talk - there is nothing more appealing to people seeing someone who is Actually into "Action" than merely uttering Words! Also I have realized that Corporate World as we say full of cut-throat competition, politics, aggressiveness etc. - It all boil downs to one simple thing - HUMANITY. If you follow that from your heart, stay authentic and just be human 100% - Nobody can stop you to Succeed. To top it all - Just Love all that you have and things start becoming more loving around.
    13 days ago
    3 Replies
  • Rajiv @.
    Rajiv @.
    Manager - Marketing & Insights
    Theory n practice are different.... This appears to be list of what we Wish, leadership to be like, in ideal world. But in practical world people are more moved by how u can benefit them rather than how good human u are... Eg ppl will appreciate transparency if u are transparent about something that will benefit them. Not denying all of above thoughts neither accepting all... These are for ideal world, but sadly world is not ideal...
    26 days ago
    2 Replies
    • Abhilasha Shripat
      Abhilasha Shripat
      Commercial Product Manager at Farmers Insurance
      For sure there is a difference between an ideal and a real world.Not denying what you said.... But, I feel even that "thought' of helping others has somewhere a Root in being a Good Human at heart! There are many fake people in world today, who might try very hard to be seen as benefiting people....and in the process there are many innocent people who even get moved (for a short-term) thinking they are being benefited / helped. But in long-run they Realize who is what worth for!! And ultimately a person who is really a Good human with best motive at heart...wins the long race and seen as Leader! Take any example of really great leaders and you will find they all were before anything, a Good Human being!
      16 hours ago
    • Sayon Roy
      Sayon Roy
      General Manager - Lutech India at Chicago Bridge & Iron
      I echo Rajeev's sentiments on what we are called an " ideal " leadership. Imminently not possible to be such an ideal leader but today's thought leadership are more in the lines of what's in for the individual at the end of the funnel. Fact of life.
      23 hours ago
  • Eric Qin
    Eric Qin
    A free thinking Huster
    Thanks for your sharing.It requires a lot of skills to become a great leader ,but I think the most important ability you need to have is the ability to motivate other people ,to inspire other people .As a leader ,your success should base on your team's success,if you have the ability to motivate other people ,you can take full use of your team member's talent to achieve your goal rather than rely on yourselt .There is an old saying in china "three ordinary people can be important than zhugeliang(a really smart guy in chinese history )I think we can know from the old proverb importance of multi intelligence of other people which is generated from your ability of inspiring other people .
    1 month ago
    1 Reply
    • Caro Swanson
      Caro Swanson
      Service user lead, Te Pou
      I think if you apply the attributes written about, you then have the ability and opportunity to inspire and motivate people. The most inspirational and useful people I know have these attributes.
      19 hours ago
  • Kristen Capone
    Kristen Capone
    Leader. Coach. Human Capitalist. Agent.
    Leaders are first people. These principals are foundational (or should be) for life! We would not only have better leaders and more successful companies we would have happier families, better marriages, richer relationships...a more trusting and connected world. Amen Dave. I like this article even more the second time around. Congratulations on its success and thank you for your contributions as a LinkedIn influencer. I must say you were equally as inspirational selling cracker jacks back in the day. I remember you vividly from the games!
    17 days ago
  • Hanna Andersen
    Hanna Andersen
    Academy Manager at HSBC
    We must also remember that not everyone wants to be treated the way we do. Treat others as THEY would like to be treated. Great leaders understand people and tune in to their wants and needs.
    21 days ago
  • Michael Murga
    Michael Murga
    Senior Licensing Specialist at EMC Europe
    "Taking complex projects, challenges, and ideas and distilling them to their simplest components allows customers, staff, and other stakeholders to better understand and buy into your vision." - Best Way to Make an Impact / get Connected
    24 days ago
    1 Reply
    • vijendra shekhawat
      vijendra shekhawat
      Owner, Traditional Paper / Green Paper
      This is Vijendra Shekhawat from Jaipur India. You can read here some thing more about me...... I am a young and small entrepreneur who's making handmade paper from "Elephant Dung ". 12 year ago I had started handmade paper making at my home. But it was not sufficient to survive for my family of 6 members whatever I was earning. After 2 years of struggle there was big change in our life because that time I had an idea of paper making by "Elephant Dung". It was new and unique idea. Our products are one of the most eco-frendly paper products in the world, because these are 100% wood n chemicals free. Some articles are here regarding my work in US news paper (la times) and in business today :- http://articles.latimes.com/2011/mar/03/world/la-fg-india-elephant-dung-20110303#.TnNMC27nBJM.email http://businesstoday.intoday.in/story/jaipur-entrepreneur-who-makes-paper-from-elephant-dung/1/186762.html Please tell your friends too if they are going or planning a trip to Jaipur or Rajasthan because :- 1.This is a very small business (from home) but helping some unemployed, farmers who are living nearby areas. We prefer to people who's cutting jungles to survive (wood cutters). 2 . We are helping to clean our city n environment by using dung for paper making. 3. Water goes to irrigation after washing the dung, no wastage of water. 4. This water has good quality of natural manure so no need to give any chemical fertilisers or pesticides in these fields. 5. We are saving lot of friendly insects, butter flies by using this (drain water after dung washing) water in the farms. Let me know that what you think about my work......? Is it really a dirty work......! Your comments, suggestions really motivate me if you think it's good for our environment and society :) I am waiting for your response. Thanks Vijendra Shekhawat From Jaipur Rajasthan India
      1 day ago
  • Cameo Doran
    Cameo Doran
    Senior Program & Project Manager | Agile Coach/Scrum Master | ★ Delivering Solutions Ahead of Deadlines★
    Gratefulness is so important in our professional relationships, especially for those in leadership positions. People need to know that their bosses see and appreciate the things they do.
    1 month ago
  • William Lawrence
    William Lawrence
    CEO Founder - WealthManager.com
    People do business with people they like, simple.
    21 days ago
    2 Replies
    • Malcolm Palmer
      Malcolm Palmer
      Regional Manager Gulf States at Reza Hygiene
      Hear hear!
      3 hours ago
    • David Hazlett
      David Hazlett
      General Counsel at Vogt Power International Inc.
      In some worlds, selection is an option But in others, you have to take your customer, or your supplier, as you find them. That is when leadership may be most in play. I would suggest that simple is complex in truth.
      1 day ago
  • Fang Mo NING
    Fang Mo NING
    Enthusiast for Entrepreneurship and Organizational Psychology
    The part I love the most - All of the concepts are simple, and yet, perhaps in the name of revenues or the bottom line, we often lose sight of the simple things - things that not only make us human, but can actually help us become more successful. My personal experience is that while all sales people understand the importance of building relationships with their clients, only a small number appreciate the true value of relationship building, while most will only choose to invest in relationships that will bring about direct business benefits. It's true, a lot of times, it's the simplest things being performed in its purest form that sets someone apart for success!!! :-)
    1 month ago
  • Jodelle Faye De Jesus
    Jodelle Faye De Jesus
    Published Author-Editor | Content & Community Coordinator
    The surprising thing is how many people in positions of power often neglect to display these simple concepts, and yet these make a great impact on maintaining relationships. I think it's important to understand how critical leaders are in workplaces: for instance, a bad boss/lacking leader can make an employee choose unemployment over working in a disengaging environment (read: http://www.employeesurveytoolkit.com/choosing-unemployment-over-a-disengaging-workplace/). Thank you for this article!
    20 days ago
    1 Reply
    • David Hazlett
      David Hazlett
      General Counsel at Vogt Power International Inc.
      Your observation is not surprising for those that have been around a while, as one comes to the realization that people in authority are not always leaders. Further, it may be intentional that they are not leaders - weird, but true.
      1 day ago
  • Netta Tiippana
    Netta Tiippana
    -
    Leadership can only be learned, not really taught - I heard once. Enjoyed reading this article.
    1 month ago
  • Barry Brockbank
    Barry Brockbank
    Experienced Sales Professional.
    I hope the people who need to read this actually take the time to read it!
    1 month ago
  • Tuaine Inakura
    Tuaine Inakura
    HRIS Project Manager
    Great article.. And the concepts are soooo simple..
    22 days ago
  • Shaunah Majcher
    Shaunah Majcher
    Project Planning & Management | Sustainability Strategy & Business Case
    I like the quotes.
    16 days ago
  • Trish Supples, PMP
    Trish Supples, PMP
    InterAgency Collaboration at Federal Reserve Bank of Cleveland
    Good recap of common sense tactics--it's not rocket science but so many leaders become so myopically focused on running their own raise to get ahead that they never notice that their team is sitting on the sidelines.
    15 days ago